Consultancy major launches digitally enabled iMSC to future-proof enterprises

The new iMSC combines industrialisation and innovation with business value creation to help enterprises align technology imple mentation to better support business goals and long term strategy. 

Kishor Chitale, Head, Local Business Services, India & Middle East, Capgemini said, “We have been working closely in the domestic market with customers across industries in retail, manufacturing, automotive, and large conglomerates, among others. The newly launched iMSC is strategic to our India growth plans in digital. The centre brings together a wide range of our global services under a single umbrella to enhance the customer experience while helping them realise their digital transformation goals.”  

With digital and disruptive forces impacting enterprises at unprecedented speeds, several imperatives are facing CIOs in India. These include the need for increased effectiveness in IT service delivery and pervasive cost reduction; superior service integration and experience; improved effectiveness of business processes and future proofing the IT landscape to win in markets. 

The new iMSC offers a collaborative approach that brings together the company’s next-gen Application Development & Management (ADM) platform, consulting frameworks and methodologies and digital Centres of Excellence (CoEs). In addition, an integrated partner ecosystem will drive process innovation and business transformation while delivering required delivery levels for Managed Services.