Freshworks unveils a CRM for recruiters

According to HBR, 80 pc of employee turnover occurs due to faulty hiring decisions. Recruiters spend most of their time in executing operational responsibilities than concentrating on building quality pipeline and recruiting, which in turn affects the end-to- end-hiring process. Freshteam, built on the experiences faced by the talent acquisition team at Freshworks as it scaled from six employees to a 1000+ strong global workforce, aims to improve the hiring experience for not just recruiters but also every stakeholder involved the hiring process, thereby helping businesses deliver an exceptional end-to- end hiring and candidate experience.

Girish Mathrubootham, CEO and Founder of Freshworks said “During the early days of Freshworks, it was a big challenge to get candidate experience right. Recruiters have a tough job of simultaneously managing candidates, interviewers and external staffing vendors for every opening to deliver the best hiring experience.

Our talent acquisition team needed a unified way to manage all the touchpoints of the candidate life cycle, much like how customer interactions and sales leads are managed through a CRM. As we tried to solve for it, we wanted to build a solution that puts Candidate Relationship Management right at the centre of an organisation’s talent acquisition process. So, we built Freshteam, a recruitment management solution that transforms hiring experience for recruiters as well as candidates, while helping organisations grow even faster.” To encourage SMBs to focus on their hiring experience, Freshteam will be available for free for companies with less than 50 employees. In future product releases, Freshteam will integrate with other Freshworks software.