Computer system failure at Mumbai Airport creates chaos, check-ins handled manually

The complaints shot up from 21 per cent in April to 23.9 per cent in May and to 27.5 per cent in June, the Directorate General of Civil Aviation (DGCA) said, adding that in June, the domestic airlines flew 17.57 lakh more passengers at over 1.13 crore, compared to 95.68 lakh in June last year, registering a growth of 18.36 per cent.

Failure to load the bags onto the aircraft, tagging errors and technical issues were cited by sources in the airline industry as some of the key reasons for mishandled baggage.

A system failure in the baggage handling system at the IGI airport here had led to thousands of bags getting misplaced in March. Some of the misplaced bags belonged to Union ministers as well, sources in the airport had said.

The Chhatrapati Shivaji International Airport is the one of the busiest airports in the country, and it also happens to be the busiest single runway airport in the world.

In January, A level two fire broke out at the ceremonial lounge of Domestic Terminal 1A of the Mumbai Airport. As soon as the problem happened, fire brigade service with three water jets came pressed into action and controlled the whole situation.