"Our helpline number 139 is available. This is not... ... Odisha train crash live: 'Balasore Collector confirms death toll as 288'

"Our helpline number 139 is available. This is not a call centre number, our senior officers are answering the calls and we are trying to connect as many people as possible. The family members of the injured or deceased can call us and we will make sure that they are able to meet them. We will take care of their journey and other expenses," says Jaya Varma Sinha.