Biometric ATMs to help under-served customers

The technology powering this initiative is provided by Financial Software and Systems (FSS), which is a global Payments and Fintech leader.  This partnership with FSS is part of Ujjivan’s continuing effort to increasingly offer strategic omni-channel access to meet its differing customer needs across the country in a safe and secure manner.  FSS is providing its ‘Payments in a Box’ solution to support Ujjivan with end-to-end payments technology infrastructure for launching its SFB. 

Using this FSS solution, Ujjivan bank’s ATMs will provide not only biometric access to its customers through their thumbprint linked with their Aadhaar Cards but also highest level of security by adding new features like EMV chip in lines with RBI’s latest guidelines. Ujjivan expects an increase in ATM usage among the underprivileged with marginal education who face the challenge of handling machines and technology, forget pin and often have their card locked out. Ujjivan proposed Small Finance Bank ATMs with a regional language option in 24 states where it has its operations. Customers will be able to withdraw amounts as low as Rs 100 by using these ATMs. Ujjivan small finance bank branches will support and assist customers who are first time users, by running financial literacy, programmes.