SOPs released for opening of malls, restaurants, hotels

New Delhi

The ministry asked employees who are at higher risk -- like older staff members or those who are pregnant or have underlying medical conditions -- to take extra precautions.

 “They should preferably not be exposed to any front-line work requiring direct contact with the public. Proper crowd management in the parking lots and outside the premises – duly following social distancing norms shall be ensured,” it said. “Preferably separate entry and exits for patrons, staff and goods/supplies shall be organised,” it said. The ministry also asked hotels and restaurant owners to encourage contactless mode of ordering and digital payments (using e-wallets).

 For hotels and hospitality services, it asked them to ensure a proper record of the guest’s travel history and medical condition, along with ID and self-declaration form.

 “Luggage should be disinfected before sending the luggage to rooms. For room service, communication between guests and in-house staff should be through intercom/ mobile phone and room service (if any) should be provided while maintaining adequate social distance,” it said.

 “Gaming arcades/children play areas (wherever applicable) shall remain closed,” it said. In SOPs released for restaurants, the seating capacity has been curtailed to 50 pc. Disposable menus are advised to be used. Instead of cloth napkins, use of disposable paper napkins should be encouraged. Restaurants have been asked to encourage takeaways instead of dine-in.