Check realtime balance through My FASTag app

Chennai

A senior NHAI official said that through the latest update of the app, vehicle owners could view the balance by just clicking ‘check balance status’ after entering the vehicle number. “This new feature will help users verify tag status during their passage through a toll lane in case the tag status has not been updated in the toll plaza server. It will help the highway user and the toll operator to check tag balance status real time,” the official said.

In addition, the official said, it has reduced the refresh time limit of blacklisted tags from the existing 10 minutes to three minutes to expedite update of the status in the ETC system. “In the case of low balance, the vehicle users can instantly recharge the tag using the app or at the point of sale at the toll plazas,” the official said.

NHAI sources said additional manpower and points of sale were set up at the plazas for the benefit of the vehicle owners to purchase and activate FASTag on the spot. When asked whether the deadline would be extended, the official said that the Ministry of Road Transport and Highways would decide based on the number of vehicles owners switching to the RFID based tags.